1. Introduction

Joshua Owens Consulting ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your personal information when you visit our website or engage our services.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

2. Who We Are

Joshua Owens Consulting is a consultancy based in the United Kingdom. We are the data controller responsible for your personal data collected through this website and our service engagements. For all data-related enquiries, please use the contact form on our website.

3. Information We Collect

We may collect and process the following categories of personal data:

• Identity data - your first and last name
• Contact data - your email address and phone number
• Enquiry data - the content of messages you send via our contact form
• Technical data - IP address, browser type and version, time zone and operating system
• Usage data - information about how you use our website
• Marketing preferences - your preferences in receiving communications from us

We do not knowingly collect data from or about children under the age of 16.

4. How We Collect Your Information

• Direct interactions - when you complete our contact form or engage our services
• Automated technologies - cookies and similar technologies as you interact with our website
• Third parties - analytics providers and publicly available sources

5. How We Use Your Information

• To respond to your enquiries and provide the services you have requested
• To manage our relationship with you and notify you of changes to our services
• To send relevant newsletters or updates where you have opted in
• To improve our website, services and communications
• To comply with legal or regulatory obligations

We rely on legitimate interests, performance of a contract, or your consent as our legal basis for processing.

6. Sharing Your Information

We do not sell, trade or rent your personal information to third parties. We may share your data with trusted service providers operating under confidentiality obligations, legal authorities where required by law, and professional advisers where necessary.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected. Contact and enquiry data will typically be retained for up to 24 months from the date of submission, unless an ongoing client relationship exists.

8. Your Rights

Under the UK GDPR, you have the right to: access your data, request rectification or erasure, restrict or object to processing, data portability, and withdrawal of consent. To exercise any of these rights, please contact us via the website. We will respond within 30 days.

9. Cookies

Our website may use strictly necessary, analytics and preference cookies. You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.

10. Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss or alteration. No method of internet transmission is 100% secure.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated policy will be posted on this page with a revised date. We encourage you to review this page periodically.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please use the contact form on our website. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

1. Introduction

These Terms and Conditions ("Terms") govern your use of the Joshua Owens Consulting website and the engagement of our services. By accessing our website or engaging our services, you agree to be bound by these Terms.

Joshua Owens Consulting is a consultancy based in the United Kingdom. References to "we", "us" or "our" refer to Joshua Owens Consulting.

2. Services

Joshua Owens Consulting provides project management, programme management, business analysis, resource capacity, disaster recovery and digital transformation consulting services.

The specific scope, deliverables, timelines and fees for any engagement will be agreed in writing prior to work commencing, typically via a Statement of Work (SoW). We reserve the right to decline any engagement at our discretion.

3. Fees & Payment

Our fees are as agreed in the relevant Statement of Work. Unless otherwise stated:

• Invoices are payable within 30 days of the invoice date
• Retainer engagements are invoiced at the start of each agreed period
• Day rate and fixed-scope engagements are invoiced monthly in arrears
• Reasonable expenses will be reimbursed upon submission of receipts

We reserve the right to charge statutory interest on overdue invoices under the Late Payment of Commercial Debts (Interest) Act 1998.

4. Client Obligations

To enable effective service delivery, you agree to:

• Provide timely access to relevant information, personnel and systems
• Designate an appropriate point of contact with decision-making authority
• Review and provide feedback on deliverables within agreed timescales
• Notify us promptly of changes to project scope or priorities
• Ensure all information provided is accurate and complete

We accept no liability for delays caused by your failure to fulfil these obligations.

5. Intellectual Property

Unless otherwise agreed in writing:

• All deliverables created specifically for you become your property upon receipt of full payment
• Pre-existing tools, frameworks and methodologies owned by Joshua Owens Consulting ("Background IP") remain our sole property
• A non-exclusive licence is granted to use Background IP incorporated into your deliverables for internal business purposes only

6. Confidentiality

Both parties agree to keep confidential all proprietary information received from the other party and not to disclose it to any third party without prior written consent, except where required by law or where the information is already publicly available.

Confidentiality obligations survive termination for a period of three (3) years.

7. IR35 & Contractor Status

Where services are provided on an outside IR35 basis, Joshua Owens Consulting operates as an independent contractor and is not an employee of the client. The client is responsible for conducting their own IR35 status determination where required. Nothing in these Terms creates an employment relationship, partnership or agency.

8. Limitation of Liability

To the fullest extent permitted by law:

• Our total liability shall not exceed the total fees paid in the three months preceding the claim
• We shall not be liable for indirect, consequential or punitive losses including loss of profits or data
• We make no warranties beyond exercising reasonable skill and care

Nothing in these Terms limits liability for death or personal injury caused by negligence, or any liability that cannot be excluded by law.

9. Termination

Either party may terminate an engagement with written notice as specified in the Statement of Work. In the absence of a specified period, 30 days' written notice is required. We may terminate immediately for non-payment of undisputed invoices or materially harmful conduct. You shall pay for all services rendered up to the termination date.

10. Website Use

You agree to use our website only for lawful purposes and must not attempt unauthorised access, use automated scraping tools, or post unlawful or offensive content. We reserve the right to restrict access at our discretion.

11. Changes to These Terms

We may update these Terms from time to time. The updated Terms will be posted on this page with a revised date. Your continued use of our website or services following changes constitutes acceptance.

12. Governing Law

These Terms are governed by the laws of England and Wales. Both parties submit to the exclusive jurisdiction of the courts of England and Wales.

13. Contact Us

For any questions regarding these Terms and Conditions, please use the contact form on our website.